1. Refund Eligibility:
– Refunds will be considered within 24 hours from the date of purchase.
– To be eligible for a refund, clients must present a valid receipt or proof of purchase.
2. Refund Process:
– Refunds will be issued using the original payment method.
3. No Refunds for Completed Services:
– We do not provide refunds for services that have already been rendered. If you have concerns about a service, please contact us to discuss potential resolutions.
4. Gift Cards and Vouchers:
– Gift cards and vouchers are non-refundable but can be transferred to another individual.
Appointment Cancellation Policy:
Kindly provide at least 24 hours notice if you need to cancel or reschedule your appointment. Missed appointments or cancellations made outside this timeframe may be subject to a fee amounting to 50% of your scheduled service. Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service. If you book a service on the day of and you cancel or no show, you will be charged in full. If you are late we reserve the right to cut your service, you will be charged for the service you booked not the cut service. If you are more than 15 minutes late and we do not have enough time to perform the service due to timing, you will be charged in full. Your cooperation helps us maintain a high standard of service for all our clients. We understand that unforeseen circumstances can arise, and we appreciate your understanding of our policy. Thank you for choosing Vienna Aesthetics.
We look forward to serving you.
Best regards,
Vienna Aesthetics Management
When You Sign Up for Vienna Aesthetics Emails. Plus, enjoy exclusive offers and fresh news.
Offer valid for first-time email subscribers only. Your 10% off code will be in your inbox soon.
